Question 1

If I don’t have a confirmed wedding date now, can I still confirm the photo or bridal services now with SnJ Wedding Services?"

Accepted Answer

Yes, you will still be able to confirm the bridal services now with us.

Question 2

What are the benefits of confirming the wedding package early with SnJ Wedding Services?

Accepted Answer

By confirming the wedding package early with SnJ Wedding Services, you will be able to ensure that the price of the wedding package which you had signed up, will remain the same until your wedding without any changes in the content.

Question 3

What are the charges that are excluded from the pre-wedding photoshoot package?

Accepted Answer

Admission charges for specific outdoor locations.

Question 4

What are the modes of payment accepted?

Accepted Answer

SnJ Wedding Services accepts an array of payment such as, Paynow, Paylah and Internet Banking.

Question 5

What happens after I confirm your service?

Accepted Answer

SnJ Wedding Services will proceed to arrange an appropriate appointment with you based on your wedding date.

Question 6

What is the lead time for SnJ Wedding Services to get back to us after enquiring?

Accepted Answer

At SnJ Wedding Services, we are committed to being responsive in all our services. We will get back to you with regards to your enquiries within the same day or a day after.

Question 7

Is there any inflation due to seasonal popularity in different countries for the pre-wedding photoshoot?

Accepted Answer

Yes. Due to seasonal popularity in different countries, there will be inflation in prices.

Question 8

What does the standard local pre-wedding photoshoot package include?

Accepted Answer

Question 9

What does the overseas pre-wedding photoshoot package include?

Accepted Answer

For our overseas pre-wedding photoshoot package, it includes the rental of gowns, suits, hair-dos, photography crew air tickets, accommodation and meals.

Question 10

Do you do customisation / made to measure songket & gowns?

Accepted Answer

Yes. At SnJ Wedding Services, our talented gown designer will provide customisation and made to measure songket and gowns as requested.

Question 11

Do you provide accessories?

Accepted Answer

Yes, we have a wide variety of accessories. e.g. necklaces, earrings, hair accessories, bow ties, ties etc.

Question 12

Can I try on some of your songket or gowns before deciding to sign up with you?

Accepted Answer

Unfortunately not as to preserved our couture signature. We would would invite 3 months before actual day for you to try on our gowns and suits to ensure you get the best fit of clothing suitable for your momentous event and understand better in regards to the quality materials we used.

Question 13

How long can I rent the songket / gowns / dresses / suits for?

Accepted Answer

- For local wedding: 01 – 03 days. - For overseas wedding: 05 – 07 days.

Question 14

Are alteration and dry cleaning included?

Accepted Answer

Yes, the alteration and dry cleaning are included as part of our service at SnJ Wedding Services.

Question 15

How long do you need for alteration?

Accepted Answer

Approximately 1 Week.

Question 16

When do you deliver my gown?

Accepted Answer

01 days before your wedding date.

Question 17

What is the lead time required for a made-to-measure gown?

Accepted Answer

Approximately 06-08 Months.

Question 18

What is the difference between a Suit and a tuxedo?

Accepted Answer

Suits are generally more popular for casual and less formal occasions. Tuxedos are suited for more formal events like ballroom banquets.

Question 19

What is the lead time required for made-to-measure suits?

Accepted Answer

06-08 Months.

Question 20

What are the suits collections available?

Accepted Answer

At SnJ Wedding Services, we have variety designs of suits in our collection.

Question 21

Where is your bridal located?

Accepted Answer

Woodlands Avenue 6, Singapore 730722

Question 22

Are we restricted to the number of locations that we can choose for our Pre-Wedding photo shoot?

Accepted Answer

Yes, we do limit our clients on the number of locations at one (01) location for their pre-wedding photo shoot.

Question 23

Could I do a consultation before the pre-wedding shoot?

Accepted Answer

Yes! Our photographer, Ray will arrange a meet up with you to discuss the photoshoot.

Question 24

Do I decide the locations that I wish to go for my shoot? Who and when to plan the itinerary for the shoot?

Accepted Answer

Yes. Our clients would be able to decide on the locations and our photographer, Ray will provide you with recommendations and advice based on your preferences.

Question 25

How long before my wedding should I have the pre-wedding shoot?

Accepted Answer

At SnJ Wedding Services, we advise our clients to have the pre-wedding photoshoot done 5 – 6 Months before weddings.

Question 26

Are there different types of albums for me to choose?

Accepted Answer

SnJ Wedding Services offers our EXCLUSIVE! SnJ Diamond Crystal Glass Albums of 10 pages for our clients.

Question 27

Is transportation provided for my pre-wedding photoshoot?

Accepted Answer

Outdoor shoot transport is chargeable.

Question 28

Are props for, e.g. balloons and flowers, provided for by you for the photo shoot?"

Accepted Answer

Yes. SnJ Wedding Services will provide the fake flower bouquets. However, couples would need to order

Question 29

Do I need to hire a tour guide/translator for countries in which there is a language barrier?

Accepted Answer

You don't have to hire an external tour guide/translator as our professional teams acquired powdery knowledge of the country district/area and able to interact with the country locals in their own languages/dialect.

Question 30

Is there a backup day provided for a local/overseas pre-wedding photoshoot?

Accepted Answer

For the overseas pre-wedding photoshoot, we will provide a backup day. For the local pre-wedding photoshoot, we can reschedule it for another day available for both parties.

Question 31

What are the usual backup plans for an overseas pre-wedding photoshoot?

Accepted Answer

We will stay for an additional day at the specific location as a backup day to mitigate any unforeseen circumstances or bad weather from interrupting our pre-wedding photoshoot plan.

Question 32

What are the things provided during the actual day wedding shoot?

Accepted Answer

Fresh flowers bouquets, hair accessories, accessories, bridesmaid wristband flower (artificial flowers).

Question 33

Is the transport for the photography team included in the actual day package?

Accepted Answer

Our photographers will have their own transport to the bride’s house in the morning.

Question 34

Do I have to provide a table or food for the bridal team?

Accepted Answer

Not required IF you're engaging our Wedding Package.

Question 35

Will the actual wedding day photos be delivered in an album?

Accepted Answer

The actual day wedding photoshoot will be uploaded into a thumb drive (Edited in JPEG Format).

Question 36

Is there a break time allocated for the team? How long would that be?

Accepted Answer

The team will take a quick bite snack during change over of outfits hence no precious shots are missed off.

Question 37

Does SnJ Wedding Services do overseas actual wedding shoot?

Accepted Answer

Yes, we do.